Customer Vineyard
AI-powered customer intelligence

Unlock customer
profitability.

Know & grow your customers using AI-driven scoring and insights. Customer Vineyard delivers precision customer intelligence for the hospitality and beverage industries and beyond.

Request a Demo Explore the process

$22B+
in upscale consumer spend analyzed
35M+
U.S. consumer profiles enriched
1,500+
attributes per customer
0–100
CV CoreScore™ scale
THE CV CORESCORE™

A score that predicts future value — not just past risk.

Instead of a credit score that manages customer risk, the CV CoreScore™ predicts a customer's potential value to your business — so you can improve ROI one, or many, customers at a time.

Behind every score is a powerful AI engine analyzing thousands of data signals, from internal transactions to exclusive industry and national datasets. The result: actionable insights and targeted strategies you can deploy immediately.

About our process
Predicted Value
88
CV CoreScore™ — High Potential
Current Value42/100
Future Potential88/100
Recommended action: VIP Tier and Concierge Service
How it works

From raw data to profitable action in four steps.

See the full process →
  1. 01
    Ingest & Enrich

    Combine your internal customer data with proprietary datasets covering 35M+ consumers.

  2. 02
    Score Every Customer

    ML analyzes 1,500+ attributes to generate CoreScore™ and Current Value.

  3. 03
    Segment & Prioritize

    Auto-generated action segments tell your teams exactly who to target — and how.

  4. 04
    Activate & Measure

    Deploy campaigns, elevate service, and track ROI. No technical lift required.

Personalization at Scale

Why Personalization.
Why Now.

Customer Impact
“The CV CoreScore™ is a total game changer. Our sales, marketing, and service teams instantly know where to focus and how to prioritize their time—driving new, profitable revenue.”

— DTC Director, leading U.S. wine supplier

Consumers Expect Personalization

“71% of consumers expect companies to deliver personalized interactions, and 76% get frustrated when this doesn’t happen.”

Read the McKinsey research
AI Enables True 1:1 Experiences

“Traditionally, companies created marketing for the masses. Generative AI changes that—enabling content, offers, and experiences to be tailored to each individual using customer-level insights.”

See McKinsey’s perspective